Shipping & Returns

All orders are professionally packed and shipped via FedEx, or USPS every business day from the heart of the Texas Hill Country.

Shipping costs are automatically calculated in your shopping cart as you place your order.

Please ensure your shipping address is correct before completing your purchase.  While we will do our best to re-route a package due to incorrect shipping address entered at the point of purchase, we will ship to the address listed in the order and will not be responsible for packages delivered to incorrect addresses listed on the order.

You have 30 days to request a return or exchange after receiving your item(s). To be eligible, your item(s) must be in the same condition as you received them, unused, and in original packaging. To find out if you are eligible for a return or exchange, please email info@orleanshomefragrances.com with your order number and the details of your return. Items sent back to us without first requesting a return will not be accepted. Customers are responsible for return shipping fees on returns and exchanges.

For questions about returns please email info@orleanshomefragrances.com